Terms and Conditions

A 30% deposit is required to confirm orders for our standard range of products.
For customised layouts, a 60% deposit is required.
Work on your order will commence only after the relevant deposit is received and confirmed.

Full payment must be received before dispatch or delivery of any unit.
Title and ownership of the unit remain with us until full payment is received and cleared.
We reserve the right to withhold delivery until full payment is complete.

Standard lead times are typically 7–10 days if the item is in stock, and up to 30 days for custom builds or out-of-stock products, depending on the design and specifications.
We deliver Australia-wide, including regional and remote areas (additional transport fees apply).
Delivery is to kerbside or accessible flat ground only. The buyer is responsible for crane or Hiab access, unless otherwise arranged.
Delays due to weather, transport disruptions, or supplier shortages are not our responsibility, but we will always keep you updated.

Our products are generally classified under Class 5 buildings (if under 24 square metres), which in most cases do not require council approval. However, it is the buyer’s responsibility to confirm with their local council.
Larger units (e.g. Pods, Villas, and Homes) may require formal council approval. We do not sell products on the condition of council approval.
It is recommended to consult a certifier, town planner, or architect if unsure.

Custom builds are final once confirmed. Any design or structural changes requested after confirmation may incur additional charges or extend the lead time.
All drawings, floorplans, or concept designs remain our intellectual property unless otherwise agreed in writing.

Deposits are non-refundable if you change your mind after production has commenced.
Cancellations before production may be eligible for a partial refund (subject to admin and planning costs).
Customised orders cannot be returned unless the product is faulty or not as described.

All units include a 12-month structural warranty covering workmanship and major defects.
General wear, cosmetic damage, and user-inflicted faults are not covered.
The warranty is void if the unit has been modified, relocated improperly, or used outside of intended purposes.

We accept no liability for personal injury, property damage, or legal issues arising from improper use, installation, or placement of the unit.
It is the buyer’s responsibility to ensure correct site setup and compliance with local laws.

Any personal or business information collected from you is stored securely and used solely for the purpose of processing your order and delivery.
We do not share your details with third parties without consent, except where required by law.

If you are unsatisfied with any aspect of your purchase, please contact us directly so we can resolve the matter.
If a resolution cannot be reached, the matter will be referred to NSW Fair Trading or relevant state authority.

If you have any questions about these Terms and Conditions, please contact us by filling in the contact form here.

Lecan Group Pty Ltd
ABN 37 630 375 147